Safety as default
Every policy is grounded in protecting buyers, sellers, and the brand trust we are building together.
Terms overview
Clear guidance for a trusted 7haven pre-launch community
These terms outline the expectations, safeguards, and rights that shape our early access experience. They will expand as we unveil the full marketplace, keeping every stakeholder protected and empowered.
Effective: 2 November 2025
Applies to all pre-launch members
Aligned with Zimbabwean law
Need clarification or a signed agreement?
Contact our legal team for bespoke vendor agreements, partnership terms, or to clarify any clause in this policy.
[email protected]Fair marketplace
We uphold transparent rules that ensure a level playing field and swift conflict resolution.
Growth aligned
Our terms evolve with the marketplace so vendors can innovate while customers enjoy consistent experiences.
The terms in detail
Review each clause carefully. We will provide additional documentation for vendors, logistics partners, and financial institutions as new capabilities go live.
1. Acceptance of terms
Subscribing to 7haven communications or participating in pre-launch programmes confirms your acceptance of these terms and our privacy policy. If you disagree with any part, please refrain from using our services.
2. Service description
During the pre-launch phase, 7haven provides curated communications, early access opportunities, and community engagement experiences. Full marketplace functionality will be governed by an expanded set of terms released ahead of the official launch.
3. Subscriber responsibilities
To maintain a healthy community, you agree to:
- Provide accurate contact information and update it when necessary
- Respect intellectual property and confidential materials shared with you
- Avoid fraudulent, abusive, or disruptive behaviour within 7haven channels
- Comply with applicable laws and regulations while engaging with our content
4. Communication practices
We aim to deliver high-value updates at a respectful cadence. You control how often we contact you by adjusting your preferences in any email we send or by reaching out directly.
5. Service availability
Our pre-launch services are provided on an “as is” and “as available” basis. We may adjust, pause, or discontinue elements at any time as we refine the full marketplace experience.
6. Intellectual property
All trademarks, product concepts, content, and materials shared under 7haven remain our exclusive property. Please request written permission before reusing them.
7. Limitation of liability
To the fullest extent permitted by law, 7haven is not liable for indirect, incidental, or consequential damages arising from participation in our pre-launch offerings.
8. Updates to these terms
We may update this document to reflect new features or regulatory requirements. Material changes will be communicated via email. Your continued engagement signals acceptance of the revised terms.
9. Governing law
These terms are governed by the laws of Zimbabwe. Any disputes will be handled through the courts of Zimbabwe, with a preference for amicable resolution first.
Staying aligned as we launch
We will keep you informed as we expand into payments, logistics, and cross-border trade. Expect refreshed contracts and operating manuals ahead of each milestone so you can stay compliant without friction.
What to expect next
- Updated vendor agreements before onboarding begins.
- Community guidelines tailored for shoppers, vendors, and partners.
- Advance notifications whenever terms or policies are refreshed.
Partner with confidence
Legal diligence is a cornerstone of 7haven. If you require NDAs, bespoke commercial terms, or compliance documentation, our team is ready to collaborate.
Schedule a legal consult