Protection by design
We encrypt, monitor, and audit every touchpoint where your personal data lives.
Privacy first
Your trust is the foundation of Zimbabwe’s modern marketplace
We treat your information with the same care we bring to every product decision. This policy outlines the safeguards we have in place today and how you stay in control of your data as we launch 7haven.
Effective: 2 November 2025
Transparent opt-in updates
Compliance-driven approach
Need to access or delete your data?
Write to us anytime and we will action your request within 48 hours. Include the email address you registered with so we can assist quickly.
[email protected]Minimal collection
We collect only the details required to deliver launch updates and improve the experience.
Transparent control
You decide how we contact you and can update or delete your data at any point.
Our privacy commitments
This policy explains how we collect, use, protect, and disclose your information while 7haven prepares for launch. We will continue to evolve these promises as new features roll out.
1. Information we collect
During pre-launch we collect limited personal information, primarily email addresses you voluntarily provide when requesting updates or early access.
2. How we use your data
We only use your information to deliver relevant communications and improve the pre-launch experience.
- Send launch announcements, feature previews, and community updates
- Share invitations to private betas or research sessions when you opt in
- Compile aggregate analytics to understand interest across regions and categories
3. Safeguarding your information
We apply industry-grade controls to keep your personal data secure and confidential at every stage.
- Encryption in transit and at rest for subscriber records
- Strict access controls with role-based permissions for the core team
- Continuous monitoring and routine security audits of our infrastructure
4. Your privacy rights
You remain in control of your data. Reach out at any time to exercise the rights below.
- Request a copy of the personal information we store about you
- Update or correct your details to keep them accurate
- Delete your data entirely from our systems
- Unsubscribe from communications via the link in every email we send
5. Third-party disclosure
We never sell or trade your personal information. Any service providers we partner with must meet stringent privacy and security standards.
6. Policy updates
As 7haven evolves, we may update this policy. Material changes will be shared via email. Continuing to receive our updates after any changes takes effect means you accept the revised terms.
How to manage your preferences
Control how we contact you directly from any of our emails, or send us a note with your request. We honour every preference change promptly.
Quick actions
- Unsubscribe instantly using the link in any newsletter or update email.
- Reply to any email to request an export or deletion of your data.
- Ask us to pause communications while you review our upcoming features.
Stay confident with 7haven
If you have questions about our privacy approach or want to partner with our compliance team, reach out directly. We are happy to collaborate with regulators, partners, and our community.
Speak to our privacy lead